• Orders should be placed 1–2 weeks in advance when possible.
• Customers must respond within 24–48 hours before the scheduled order date.
• Last-minute or rush orders may include a $20 rush fee.
• A 50% non-refundable deposit is required before any custom bouquet order can be started or secured.
• No deposit = No order confirmation.
• Once an order is completed, refunds will not be provided.
• Delivery fees: Bronx $15, Harlem $20, Queens & Brooklyn $25, Outside NYC $30+.
• Deliveries are weekends only.